VIDEOS  l  PUBLICATIONS  I  ESTIMATING  I  EDUCATION  I  ORDERING INFORMATION

 


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The Carpet Expert - Train new employees!  Two complete training programs offer a complete overview of either selling or the manufacturing processes.  Each program contains 1 videotape, 5 audio tapes and follow up questionnaires with answers.  Specify whether you are interested in Product Knowledge or Sales Training $150.00 each plus shipping USA $8.00, Canada $18.00, Overseas $28.00.


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Commercial Carpet Digest Newsletter - Keeping up with timely information on critical issues concerning the carpet industry today. This four page newsletter provides powerful insight into the real world of commercial carpet sales, specifying, selection, and troubleshooting. Ten (10) issues per year for $65.00. Shipping Overseas $10.00.


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Carpet Sales Training Program - Available in Spanish and English, this program offers both product knowledge and selling skills. This comprehensive training program consists of ten (10) educational audio tapes and corresponding questionnaire booklets packaged in a binder. The five sales training tapes are: 1) First Impressions, Qualifying the Customer & the Basics of Selling, 2) Customer Relations, 3) Closing the Sale, 4) Prospecting & Follow-Up, and 5) Selling Tips. The five manufacturing facts tapes include: 1) Fiber Facts, 2) Carpet Terms & Yarn Manufacturing, 3) Tufting, 4) Dye Methods, and 5) Finishing. There are also 10 questionnaires, one for each tape to later serve as permanent study guides. The program is $225, plus postage (USA $8.00, Canada $18.00, Overseas $28.00).


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Fiber Facts II Audio Tape - This audio tape compares the performance characteristics for various fibers used in carpet. The cassette is $15.99 (Also available in video format).

 

 

RBI, Contact us by email at  -email@rbi.net-  or write us at:
PO Box 722 Dalton, Georgia 30722-0722 USA.
To order or for information on publications call (706) 278-3593 or fax (706) 278-0387

Copyright 2005 RBI International Carpet Consultants