VIDEOS  l  PUBLICATIONS  I  ESTIMATING  I  EDUCATION  I  ORDERING INFORMATION

 

Complaints & Claims

Product Knowledge

Four Video Set - $215.00

Carpet Education Manual  $100.00

Individual Videos - Each $59.00

2001 Black Book of Carpet Manufacturers  $35.00

Structural Integrity of the Product

Carpet Sales Training  $225.00

The Many Aspects of Color Related Problems

Carpet Sales Training - Spanish Version

Surface Blemishes Flaws and Physical Defects

Extra Exam Books - (ten booklets)  $25.00

Soiling and Appearance Changes

Carpet Expert - Producing Knowledge  $150.00

How To Handle A Floorcovering Complaint  $59.95

Fiber Facts II Audio Tape  $15.99

Consumers Guide To Selecting Carpet  $39.95

After Sales Service Forms


50 NCR 3 Part  $19.95

Videos

150 NCR 3 Part  $39.95

Producing A Tufted Carpet  $50.00


Producing A Man Made Extruded Fiber  $40.00

Estimating

Carpet Fiber Facts Video  $40.00

Estimator Video  $35.00


Art Of Seam Placement Video  $35.00

Sales Training

Carton of 312 Estimating Records  $99.00

Carpet Expert - Sales Training  $150.00

Carpet Estimating And Planning Guide  $29.95

Keys To Retail Carpet Selling Video   $50.00

Layout Tool  $8.95

Keys To Retail Carpet Selling Video Spanish   $50.00

The Complete Estimating Package (USA)  $199.00

Retail Carpet Sales Training Video (11 video set)   $400.00


Individual Videos

Installation

Greeting & Qualifying  $45.00

Installation Four Video Set   $350.00

Win, Win, Win  $45.00

Installation Four Video Set - Spanish   $350.00

Measuring Carpet  $45.00

Individual Videos

Carpet Calculations  $45.00

Residential Installation I  $100.00

Tips For Selling  $45.00

Residential Installation II  $100.00

Dress Attitude & Company Relationships  $45.00

Commercial Installation  $100.00

Why Customers Leave  $45.00

Tools & Their Uses  $100.00

Basics Of Selling & Closing  $45.00


Prospecting & Keeping Track  $45.00

Newsletters

Selection & Demonstration  $45.00

Commercial Carpet Design Newsletter (10 issues) $65.00

Follow-Up Before & After  $45.00

The Carpet Salesman's Handbook  $29.95


The Carpet Salesman's Handbook Spanish  $29.95

Purchasing

Main Street Opportunity  $39.95

Flooring Dictionary  $89.00

Carpet Sales Training  $225.00

Warranties: Oh What A Tangled Web  $59.95

Carpet Sales Training Spanish  $225.00

Extra Exam Books (10 booklets)  $25.00

* All Prices based on individual (1) selection.

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*Residents of Georgia, please add sales tax appropriate for your County.  Postage will be combined for order.

 Additional Comments

RBI, Contact us by email at  -email@rbi.net-  or write us at:
 PO Box 722 Dalton, Georgia 30722-0722 USA.
To order or for information on publications call (706) 278-3593 or fax (706) 278-0387

Copyright 2005 RBI International Carpet Consultants